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3ware® 9690SA SAS/SATA RAID Controller

PN 720-0185-00

August 2008

Copyright

©2004-2008 Applied Micro Circuits Corporation (AMCC). All rights reserved. This publication may be copied or reproduced for reference purposes only. All other purposes require the express written consent of AMCC, 215 Moffett Park Drive, Sunnyvale, CA 94089. AMCC shall not be responsible or liable for, and shall be held harmless against, any and all damages, claims, and/or disputes that arise from the copying or reproduction of this publication.

Trademarks

3ware®, Escalade®, 3DM®, and TwinStor® are all registered trademarks of AMCC. The 3ware logo, 3BM, Multi-Lane, StorSave, StorSwitch, StreamFusion, and R5 Fusion are all trademarks of AMCC. PowerPC and the PowerPC logo are trademarks of International Business Machines Corporation. Linux® is a registered trademark of Linus Torvalds in the United States, other countries, or both. Windows® is a registered trademark of Microsoft Corporation in the United States and other countries. Firefox® is a registered trademark of the Mozilla Foundation. PCI Express® is a registered trademark of PCI-SIG®. All other trademarks herein are property of their respective owners.

Disclaimer

While every attempt is made to make this document as accurate as possible, AMCC assumes no responsibility for errors or omissions in this document, nor does AMCC make any commitment to update the information contained herein.

Table of Contents

About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

Chapter 1. Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Contents of this Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 9690SA RAID Controller Card Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Chapter 2. Installing Your 3ware RAID Controller . . . . . . . . . 10

Tools You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Before You Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Install the Controller in the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Attach the Cables to Your Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Connect the Cables to Backplanes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Finishing Up the RAID Controller Installation. . . . . . . . . . . . . . . . . . . . . . 15 Configure Your RAID Arrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Chapter 3. Installing a Battery Backup Unit . . . . . . . . . . . . . . 16

Before You Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Installing the Control Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Installing the Remote Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Appendix: Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . 26

Sales and ordering information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Feedback on this manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

About this Guide

Congratulations on your purchase of the 3ware® 9690SA SAS RAID Controller. This guide tells you how to install it.

The following additional documentation is available for your 3ware RAID controller on the CD that came with your controller. It is also available through the 3ware website:

3ware SAS/SATA RAID Software User Guide, Version 9.5.1

3ware SAS/SATA RAID Controller CLI Guide, Version 9.5.1

3ware HTML Bookshelf is an HTML version of the documentation, combining the User Guide and the CLI Guide.

Online help is also available when you are using 3DM 2 (3ware Disk Manager).

Additional support information is available in the 3ware Knowledgebase, at this website: http://www.3ware.com/KB

Chapter 1. Getting

Started

The 3ware® 9690SA SAS RAID controller provides these features:

Support for up to 128 SAS and/or SATA devices

RAID 6 with simultaneous parity generation to maximize performance

8th-generation StorSwitch™ switch fabric for maximum controller output

StreamFusion™ optimization of RAID 5 and RAID 6 disk accesses to maximize application performance under heavy loads

StorSave Battery Backup Unit (BBU) with write journaling to optimize data protection and performance (BBU must be purchased separately).

RAID levels 0, 1, 5, 6, 10, 50, Single Disk, and Hot Spare

PCI Express® x8 connectivity

Contents of this Package

If you purchased a full retail kit, the following items are included:

One of the following 3ware 9690SA RAID controller cards:

9690SA-4I (one internal 4x wide port)

9690SA-8I (two internal 4x wide ports)

9690SA-8E (two external 4x wide ports)

9690SA-4I4E (one internal 4x wide port and one external 4x wide port)

9690SA-8IF (two internal 4x wide ports)

Chapter 1. Getting Started

This document, 3ware 9690SA SAS/SATA RAID Controller Installation Guide

3ware CD-ROM with driver, software, and additional documentation

Appropriate cables for your 3ware 9690SA model.

9690SA-4I (one internal SFF-8087 to SFF-8087 cable)

9690SA-8I or 9690SA-8IF (two internal SFF-8087 to SFF8087 cables)

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9690SA-8E (two external SFF-8088 to SFF-8088 cables)

9690SA-4I4E (one internal SFF-8087 to SFF-8087 cable and one external SFF-8088 to SFF-8088 cable)

If you purchased the 3ware RAID controller in a single pack or as part of a bulk pack, cables are not included.

9690SA RAID Controller Card Models

Figure 1. 4-Port 3ware 9690SA-4I Serial ATA RAID Controller

Internal Multilane connector

Heat Sinks

9690SA RAID Controller Card Models

Figure 2. 8-Port 3ware 9690SA-8I Serial ATA RAID Controller

Two internal Multi-lane connectors

Heat Sinks

Figure 3. 8-Port 3ware 9690SA-8IF Serial ATA RAID Controller

Buzzer Buzzer

Jumper

Heat Sinks

1 Enables on board MUX if jumper is installed.

Chapter 1. Getting Started

Figure 4. 8-Port 3ware 9690SA-8E Serial ATA RAID Controller

Heat Sinks

Figure 5. 8-Port 3ware 9690SA-4I4E Serial ATA RAID Controller

Cables

Important: You should only use AMCC/3ware certified cables with your 3ware RAID controller. Using an incorrect cable can result in drives that are not detected. The appropriate cables are included with your controller. If you must replace a cable, see the list of available cables and associated part numbers at http://3ware.com/products/cables.asp.

Cables

SFF-8087-to-SFF-8087 Multi-lane cables

Use with an internal connector of the 9690SA-8I, 9690SA-8IF, 9690SA-4I, or 9690SA-4I4E 3ware RAID controller.

These cables are for use with a multi-lane-enabled drive backplane that has the SFF-8087 mini SATA/SAS 4i connectors. These cables have multi-lane cable plug connectors on each end (Figure 6).

Figure 6. Multi-lane Cable Serial ATA (SFF-8087)

SFF-8088 to SFF-8088 Multi-lane cables

For use with the 9690SA-8E and 9690SA-4I4E 3ware RAID controller cards, the SFF-8088 cable connects the external card connector to an external enclosure or backplane.

Figure 7. Multi-lane SFF-8088 to SFF-8088 SAS cable

Other Available Cables

Two additional cables for other connectors can be purchased separately:

SFF-8087 to SFF-8470 for external enclosures that require an SFF-8470 (Infiniband) connector

Multi-lane SATA breakout cable (SFF-8087) for direct connection to SATA drives from internal connectors.

Chapter 1. Getting Started

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System Requirements

Motherboard and Slot Requirements

A workstation-class or server-class motherboard with an x8 or x16 PCI-Express® slot. A list of systems that have been tested is available at http://www.3ware.com/products/sys_compatibility.asp

Enclosure Requirements

In order to attach more than four drives per connector, enclosures with expanders are required.

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In order to use enclosure support services, such as locating a drive by blinking an LED or notification of a rebuild, the enclosure needs to support SES (SCSI Enclosure Services). For a list of approved enclosures, see http://www.3ware.com/products/ sys_compatibility.asp.

Internal backplane connector: 4x SFF-8087 Mini Multi-lane 4i External enclosure backplane connector: Multi-lane SFF-8088

Note: Some older external enclosures may have an Infiniband connector, which will require an SFF-8088-to-SFF-8470 cable.

Drive Requirements

SAS and/or SATA drives can be used with the 3ware 9690SA RAID controller.

SATA Drives must meet SATA-1 (1.5 Gb/s) or SATA-2 (3.0 Gb/s) standards. Drives may be of any capacity or physical form factor.

SAS (3.0 Gb/s) drives may be of any capacity or physical form factor.

A list of tested drives is available at http://www.3ware.com/products/sys_compatibility.asp.